{"id":1574,"date":"2015-03-27T00:56:03","date_gmt":"2015-03-27T00:56:03","guid":{"rendered":"http:\/\/swimmingpoolquotes.com\/blog\/?p=1574"},"modified":"2015-08-17T22:04:34","modified_gmt":"2015-08-17T22:04:34","slug":"contact-your-customers-like-an-ace","status":"publish","type":"post","link":"https:\/\/swimmingpoolquotes.com\/blog\/contact-your-customers-like-an-ace\/","title":{"rendered":"Contact your customers like an ACE"},"content":{"rendered":"<div id=\"fb-root\"><\/div>\n<p><script type=\"text\/javascript\">\/\/ <![CDATA[\n var vv_account_id = 'hQmbSkY8u5'; var vv_BaseURL = ((\"https:\" == document.location.protocol) ? \"https:\/\/frontend.id-visitors.com\/FrontEndWeb\/\" : \"http:\/\/frontend.id-visitors.com\/FrontEndWeb\/\");document.write(unescape(\"%3Cscript src='\" + vv_BaseURL + \"Scripts\/liveVisit.js' type='text\/javascript'%3E%3C\/script%3E\"));\n\/\/ ]]><\/script><script type=\"text\/javascript\">\/\/ <![CDATA[\n try {document.write(unescape(\"%3Cscript src='\" + new_url +\"' type='text\/javascript'%3E%3C\/script%3E\"));} catch( err ) {}\n\/\/ ]]><\/script><\/p>\n<h2>Be an Ace contacting your swimming pool customers<\/h2>\n<p>Research shows that speed, diligence and consistency are the key things to remember when you are reaching out to prospects. \u00a0The sooner you start the follow up process the better and It will take 6 plus contact attempts to maximize your contact rate. Lastly, you can always get better. \u00a0The way to get better is to develop a consistent follow up process, learn what works for you, tweak your process to make it better than do it again. Below is an suggested follow up process to start.<br \/>\n<!-- Change the width and height values to suit you best --><\/p>\n<div class=\"typeform-widget\" data-url=\"https:\/\/swimmingpoolquotes.typeform.com\/to\/ZDITfQ\" data-text=\"Free Online Marketing Tune-Up\" style=\"width:100%;height:500px;\"><\/div>\n<p><script>(function(){var qs,js,q,s,d=document,gi=d.getElementById,ce=d.createElement,gt=d.getElementsByTagName,id='typef_orm',b='https:\/\/s3-eu-west-1.amazonaws.com\/share.typeform.com\/';if(!gi.call(d,id)){js=ce.call(d,'script');js.id=id;js.src=b+'widget.js';q=gt.call(d,'script')[0];q.parentNode.insertBefore(js,q)}})()<\/script><\/p>\n<h2>(1) Call the pool customer immediately, leave a voice mail and send an email if you do not reach them.<\/h2>\n<p>Calling right away is single best thing you can do to increase contact rates. \u00a0Even still you will leave messages. \u00a0Your voice mails (and emails) should be short and to the point as well as helpful and non-committal. \u00a0Make sure that the pool customer has your best contact information. \u00a0If you do not reach the prospect on the first call, call again between 30 minutes and 1 hour later. \u00a0On the second call \u00a0do not leave another voice mail. \u00a0Call again between 2 hours and 4 hours, do not leave another vmail.\u00a0If it is a mobile line, send a text asking if there is a good time to get them their free pool design and information.<\/p>\n<blockquote><p>Hello XX \u2013 This is XX calling you from <a title=\"Swimming Pol Quotes\" href=\"http:\/\/www.swimmingpoolquotes.com\" target=\"_blank\">Swimming Pool Quotes<\/a>. I am \u00a0here to provide you with basic information about swimming pools, answer any questions you might have and provide you with a custom estimate and design now or in the future. \u00a0You can call or text me at this number which is \u00a0XXX-XXX-XXXX.&#8221;<\/p><\/blockquote>\n<h2>(2) On the next day, call the pool customer in the morning and leave another voice mail, it should be about the same as the first voice mail.<\/h2>\n<p>It is important to stay concise and keep the same message. \u00a0Think of it like a commercial, you need to hear or see a commercial 10-15 times until you start to remember it. On the 2nd day (like the first day) you can call again in the afternoon but do not leave another message.<\/p>\n<h2>Continue to try to contact the pool customer on day three through five.<\/h2>\n<p><span style=\"line-height: 1.714285714; font-size: 1rem;\">On the third day once and do not leave a message. \u00a0On the fourth day call once do not leave a message but send another email. \u00a0On the fifth day call once and leave a voice mail and you can also send a second text message if you have mobile number.\u00a0<\/span><\/p>\n<h2>After the fifth day, take a break.<\/h2>\n<p><span style=\"line-height: 1.714285714; font-size: 1rem;\">After the fifth day, you should wait between a week and 10 days to call them, leave a message and send an email. \u00a0You call them back once more the next day, then wait another week and call once.<\/span><\/p>\n<h2><span style=\"line-height: 1.714285714; font-size: 1rem;\">After that call the customer should go \u00a0into your drip marketing campaign.<\/span><\/h2>\n<p><span style=\"line-height: 1.714285714; font-size: 1rem;\">Your drip marketing last continuously. Over 50% of your lead contacts will happen after the prospect joins your drip marketing program. \u00a0<\/span><\/p>\n<p><span style=\"line-height: 1.714285714; font-size: 1rem;\">Since 2004 we have worked with over 3000 swimming pool professionals. Our program is absolutely free for Swimming Pool Quotes pool builders. \u00a0<\/span><a style=\"line-height: 1.714285714; font-size: 1rem;\" title=\"Swimming Pool Quotes pool builder information form\" href=\"http:\/\/www.swimmingpoolquotes.com\/getleads\" target=\"_blank\">Learn more<\/a><span style=\"line-height: 1.714285714; font-size: 1rem;\">.<\/span><br \/>\n<!-- Change the width and height values to suit you best --><\/p>\n<div class=\"typeform-widget\" data-url=\"https:\/\/swimmingpoolquotes.typeform.com\/to\/ZDITfQ\" data-text=\"Free Online Marketing Tune-Up\" style=\"width:100%;height:500px;\"><\/div>\n<p><script>(function(){var qs,js,q,s,d=document,gi=d.getElementById,ce=d.createElement,gt=d.getElementsByTagName,id='typef_orm',b='https:\/\/s3-eu-west-1.amazonaws.com\/share.typeform.com\/';if(!gi.call(d,id)){js=ce.call(d,'script');js.id=id;js.src=b+'widget.js';q=gt.call(d,'script')[0];q.parentNode.insertBefore(js,q)}})()<\/script><\/p>\n<p>Jeremy Gold<br \/>\nVP, Business Development<br \/>\nJeremy@swimmingpoolquotes.com<br \/>\n(510) 332-8116 &#8211; mobile<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Be an Ace contacting your swimming pool customers Research shows that speed, diligence and consistency are the key things to remember when you are reaching out to prospects. \u00a0The sooner you start the follow up process the better and It will take 6 plus contact attempts to maximize your contact rate. Lastly, you can always [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1570,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"categories":[49],"tags":[],"class_list":["post-1574","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-swimming-pool-quote"],"_links":{"self":[{"href":"https:\/\/swimmingpoolquotes.com\/blog\/wp-json\/wp\/v2\/posts\/1574","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/swimmingpoolquotes.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/swimmingpoolquotes.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/swimmingpoolquotes.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/swimmingpoolquotes.com\/blog\/wp-json\/wp\/v2\/comments?post=1574"}],"version-history":[{"count":8,"href":"https:\/\/swimmingpoolquotes.com\/blog\/wp-json\/wp\/v2\/posts\/1574\/revisions"}],"predecessor-version":[{"id":1710,"href":"https:\/\/swimmingpoolquotes.com\/blog\/wp-json\/wp\/v2\/posts\/1574\/revisions\/1710"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/swimmingpoolquotes.com\/blog\/wp-json\/wp\/v2\/media\/1570"}],"wp:attachment":[{"href":"https:\/\/swimmingpoolquotes.com\/blog\/wp-json\/wp\/v2\/media?parent=1574"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/swimmingpoolquotes.com\/blog\/wp-json\/wp\/v2\/categories?post=1574"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/swimmingpoolquotes.com\/blog\/wp-json\/wp\/v2\/tags?post=1574"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}